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Cancellation Policy

House calls are a little different than clinic appointments in that we sometimes travel upwards of an hour or more to reach an appointment. This makes last minute cancellations more impactful than at a brick and mortar clinic. Below we've outlined our cancellation policy to provide complete transparency. If you have any questions, please feel free to contact us.

  • Rescheduling appointment with 24 or more hours notice: no charge

  • Rescheduling appointment with less than 24 hours notice: $50 cancellation charge

  • No Show: full exam charge

We always try to work with families, especially in the event of an emergency but we will collect payment information at the time of appointment booking. To confirm your appointment we have the following form to sign that outlines the cancellation policy and will be included with your record.

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